B205
Located in Oreana, IL
Pay: $19.00/hr - $20.00/hr
Job Full Description
Customer Service Representative | 7:00AM – 4:00PM | Monday – Friday | $19.00/hr - $20.00/hr
A local manufacturer of corrugated packaging materials, part of company which operates ten facilities across five states, has a need for a Customer Service Representative. This person will provide information to customers regarding product inquiries, services, and the status of orders and projects.
Qualifications - Customer Service Representative
- Experience in customer service
- Intermediate to advanced computer knowledge
- Software skills in MS Excel, Outlook, and Word
- Ability to calculate and apply basic mathematic concepts
- Proven ability to work in a team environment
- Strong interpersonal and communication skills
Responsibilities - Customer Service Representative
- Answer customer inquiries concerning products, services, and order status
- Obtain customer expectations and react effectively
- Interact with production and other business units regarding customer needs
- Assist in determining the cause of customer complaints and implementing corrective action
- Provide effective communication between company and customer
- Maintain vendor managed inventory programs
- Create, maintain and publish reports required internally and externally
- Perform other administrative duties as required
About Express Employment Professionals
- Serving over 400 client companies in Macon and Dewitt counties since 2005
- Express was voted Best of Staffing in the Herald & Review Readers’ Choice Awards
- Applicants never pay a fee
- Benefits available include: holiday pay, medical insurance, dental insurance, 401K
- One application for multiple positions
Phone: (217) 872-7400
Our goal is to help as many people as possible find good jobs by helping as many clients as possible find good people.
Decatur, IL
2238
655 West Pershing Road
Decatur, IL 62526
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