SD114
Located in Bloomington, IN
Pay: $17.00 / hr
Job Full Description
Job Summary:
-
Confer with customers to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints
-
Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken
-
Check to ensure that appropriate changes were made to resolve customers' problems
-
Contact customers to respond to inquiries or to notify them of claim investigation results or any planned adjustments
-
Complete contract forms, prepare change of address records, or issue service discontinuance orders, using computers
-
Refer unresolved customer grievances to designated departments for further investigation
Location: Bloomington, IN
Position Type: Evaluation Hire
Pay: $17.00 / hr
Schedule: 8:00 AM to 5:00 PM Monday-Friday
Qualifications:
- Strong proficiency in Google Workspace (GMail, Calendar, Drive, Sheets & Meet)
- Attention to detail and problem solving
- Ability to sit, move and function in an office setting for entirety of shift
- Time management skills; ability to prioritize
- Must work and interact effectively and professionally with others on the team
- Maintain regular and punctual attendance
- Ability to work independently, as well as in a collaborative environment
- Ability to remain calm and receptive in fast paced situations
- Ability to maintain confidentiality and professionalism in handling sensitive information
Experience Required:
- 2+ years Customer Service experience required
- Associates degree or higher preferred
How to apply:
- Complete our online application
- Send your professional resume to Jobs.BloomingtonIN@ExpressPros.com
- Bring your professional resume and visit us in person at 333 E Winslow Rd, Bloomington, IN 47401
About Express Employment Professionals:
- Express can help you find the type of job that is a perfect fit for your needs and abilities, and you'll never pay a fee for our services and support. Whether you're looking for a full-time position, part-time work, or a more flexible schedule, Express can assist you in a wide range of jobs that meet your employment goals, including Administrative, Commercial, and Professional positions. Let us help you today!
Benefits Available to Eligible Express Associates:
- Medical Plan
- Dental Plan
- Holiday Pay (6 Days Observed)
- 401(k) Retirement Savings Plan
- Vision/Eyewear Plan
- Life Insurance
- Prescription Drug Reimbursement
- Short-Term Disability
- Referral Bonuses
Bloomington, IN
2504
333 East Winslow Road
Bloomington, IN 47401
Apply Now Email Us