Located in Evansville, IN
Pay: $16-21/hr DOE
Job Full Description
Job Description:
We are seeking a Service Support Specialist to join a company specializing in outdoor power equipment in Evansville, IN. This role is ideal for someone with a strong mechanical background, excellent communication skills, and the ability to work independently. The Service Support Specialist will be the primary point of contact between dealers and the manufacturer for all service and warranty-related issues, ensuring timely resolution and customer satisfaction.
Schedule: Full-time, Monday – Friday
Key Responsibilities:
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Provide technical service and warranty support to dealers via phone, email, or in person
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Perform occasional service updates on products
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Understand and resolve product and service challenges, providing the best solution to the customer
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Review warranty claims and assist dealers with any rejected claims
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Assist with service training for dealers and internal staff
Qualifications:
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Technical knowledge of outdoor power equipment
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Proficiency with Microsoft Office products, specifically Word and Excel
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Comfortable working in a team-based environment
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Ability to problem solve and recommend solutions
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Ability to pass tests related to the outdoor power equipment industry
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Must be able to pass pre-employment drug test
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Valid driver’s license
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About Express Employment Professionals:
Express can help you find the type of job that is a perfect fit for your needs and abilities, and you will never pay a fee for our services and support. Whether you’re looking for a full-time position, part-time work, or a more flexible schedule, Express can place you in a wide range of jobs that meet your employment goals, including Administrative, Industrial, and Professional positions. Let us help you today! For more information, please visit our website www.ExpressPros.com/EvansvilleIN.
Benefits Available to Eligible Express Associates:
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Medical/Dental/Vision Plan
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Direct Deposit
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401(k) Retirement Savings Plan
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Life Insurance
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Prescription Drug Reimbursement
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Scholarship Program
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Short-Term Disability
Job ID: #3251ST
Evansville, IN
3251
1100 Lincoln Avenue
Evansville, IN 47714
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