D024
Located in Franklin, IN
Pay: $22-$24
Job Full Description
Express is now working with a local aerospace solutions provider to help them find their next Customer Service Representative.
This individual is responsible for supporting the Account Management Team with customer interaction for quoting, status reports, pricing maintenance, data entry, customer order inquiries, and paperwork issues. Act as a point of contact between the assigned customer base and the organization. Ensure customer needs are met while delivering the highest level of value, achieving optimal financial expectations, and maintaining current accounts.
Key Responsibilities:
- Provide administrative support to the sales and account management team
- Assist with quoting, pricing updates, and order tracking
- Maintain and update customer records, portals, and documentation
- Monitor order status and address inquiries efficiently
- Identify and resolve paperwork or process-related issues
- Facilitate customer communication and ensure seamless support
- Collaborate with finance to review and resolve open accounts receivable (AR) issues
Pay & Benefits:
- $22.00 - $24.00/hr (based on experience)
- Evaluation-to-hire opportunity
- Benefits upon hire: medical, dental, and company-matched 401(k)
Schedule: Monday–Friday, 8 AM–5 PM with 1 hour lunch
Qualifications & Requirements:
- High School Diploma or Equivalent required
- Experience in customer service, sales support, or administration is a plus
- Strong verbal, written, and interpersonal communication skills
- Detail-oriented with excellent organizational abilities
- Proficient in Microsoft Office (Outlook, Word, PowerPoint, and Excel)
- Aerospace/airline industry experience is advantageous but not required
- Ability to multitask, manage projects, and thrive in a fast-paced environment
- Confident decision-making skills with the ability to work independently
How to apply: Email your resume to Erin.Anderson@ExpressPros.com or call 317-300-9519 Monday-Friday between 8am-5pm.
Visit our office in person: 201 S. Emerson Ave., Suite 110 Greenwood, IN 46143 SE Corner of Main St. & Emerson - ½ mile off I-65S at the Greenwood exit 99. Next door to Starbucks.
About Us: Serving the Southside of Indianapolis, Shelbyville, Greenwood, Franklin, and the surrounding south-central counties, Express Employment Professionals’ Certified Professional Staffing Team specializes in Contract and Direct Hire placements in Engineering, Accounting and Finance, and Skilled Manufacturing. There are no fees for our services; we are a Human Resource Solutions company assisting businesses in finding top talent. We have been hired directly by our companies to find them the best candidate for the job!
Indianapolis South, IN
2247
201 S Emerson Avenue
Suite 110
Greenwood, IN 46143
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