Job Details

Customer Service Representative August 25, 2025

G823

Located in Indianapolis, IN

Pay: $18-$21/hr

Job Full Description

Express Employment Professionals is partnered with a local distribution company that is growing on the southside of Indy and hiring a Customer Service Representative/Account Manager!

 

Position Summary/Company Information:

  • Provide exceptional customer support by addressing inquiries, resolving issues promptly, and ensuring satisfaction.
  • Accurately process and enter orders using computer systems with keen attention to detail.
  • Answer customer calls, offer product and pricing information, and communicate delivery details to furniture dealers.
  • Utilize effective communication and phone etiquette to foster positive client interactions.
  • Efficiently manage multiple tasks, including data entry and outbound calls/emails, while maintaining organization and productivity.
  • Collaborate with team members to enhance service delivery and improve the overall customer experience.

Customer Service Representative's Pay/Benefits:

  • $18-21/HR (based on experience)
  • Once hired on, the company offers excellent benefits!
  • Health, life, vision, dental, and disability insurance
  • 401K plan
  • ESOP (Employee Stock Ownership Plan)
  • Paid holidays and PTO
  • Childcare Reimbursement
  • Competitive wages
  • Additional elective benefits
  • And more!

Schedule: 1st shift, Monday-Friday, 8 AM to 5 PM, rotating Saturdays 10 AM - 2 PM

Requirements:

  • Strong communication skills, able to engage with customers and management professionally and warmly.
  • Skilled in phone etiquette with proven customer service/call center experience.
  • Self-motivated with a solid work ethic and reliability.
  • Quick learner, adaptable, and solutions-oriented with a positive mindset.
  • Preferred experience in email-based or telephone-based customer service.
  • Familiarity with data entry, order processing, and CRM systems is a plus.

How to apply: Email your resume to Erin.Anderson@ExpressPros.com or call 317-888-5700 Monday-Friday between 8am-5pm.

Visit our office in person: 201 S. Emerson Ave., Suite 110 Greenwood, IN 46143 SE Corner of Main St. & Emerson - ½ mile off I-65S at the Greenwood exit 99. Next door to Starbucks.

Indianapolis South, IN
2247
201 S Emerson Avenue
Suite 110
Greenwood, IN 46143

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