G823
Located in Indianapolis, IN
Pay: $18-$21/hr
Job Full Description
Express Employment Professionals is partnered with a local distribution company that is growing on the southside of Indy and hiring a Customer Service Representative/Account Manager!
Position Summary/Company Information:
- Provide exceptional customer support by addressing inquiries, resolving issues promptly, and ensuring satisfaction.
- Accurately process and enter orders using computer systems with keen attention to detail.
- Answer customer calls, offer product and pricing information, and communicate delivery details to furniture dealers.
- Utilize effective communication and phone etiquette to foster positive client interactions.
- Efficiently manage multiple tasks, including data entry and outbound calls/emails, while maintaining organization and productivity.
- Collaborate with team members to enhance service delivery and improve the overall customer experience.
Customer Service Representative's Pay/Benefits:
- $18-21/HR (based on experience)
- Once hired on, the company offers excellent benefits!
- Health, life, vision, dental, and disability insurance
- 401K plan
- ESOP (Employee Stock Ownership Plan)
- Paid holidays and PTO
- Childcare Reimbursement
- Competitive wages
- Additional elective benefits
- And more!
Schedule: 1st shift, Monday-Friday, 8 AM to 5 PM, rotating Saturdays 10 AM - 2 PM
Requirements:
- Strong communication skills, able to engage with customers and management professionally and warmly.
- Skilled in phone etiquette with proven customer service/call center experience.
- Self-motivated with a solid work ethic and reliability.
- Quick learner, adaptable, and solutions-oriented with a positive mindset.
- Preferred experience in email-based or telephone-based customer service.
- Familiarity with data entry, order processing, and CRM systems is a plus.
How to apply: Email your resume to Erin.Anderson@ExpressPros.com or call 317-888-5700 Monday-Friday between 8am-5pm.
Visit our office in person: 201 S. Emerson Ave., Suite 110 Greenwood, IN 46143 SE Corner of Main St. & Emerson - ½ mile off I-65S at the Greenwood exit 99. Next door to Starbucks.
Indianapolis South, IN
2247
201 S Emerson Avenue
Suite 110
Greenwood, IN 46143
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