Job Details

Clerical Admin May 12, 2025

HUB14

Located in West Lafayette, IN

Pay: $18-$19/hr.

Job Full Description

Job Title: Apartment Property Clerical Administrator

Location: West Lafaytte, IN
Reports to: Property Manager
Employment Type: Full-time 40 hrs. 


Job Summary:

The Apartment Property Clerical Administrator supports daily operations of the leasing office by providing administrative assistance, maintaining accurate records, and ensuring timely and professional communication with tenants and vendors. This role is vital to the smooth operation of the property and supports both the management team and residents.


Key Responsibilities:

1. Administrative Support & Record Keeping

  • Maintain and update tenant files, lease agreements, and renewal documentation.

  • Prepare notices, letters, and other correspondence as required.

  • Organize and file maintenance requests and vendor service reports.

  • Perform data entry and use property management software (e.g., Yardi, AppFolio).

2. Tenant Communication & Customer Service

  • Greet tenants and visitors and answer phones in a professional manner.

  • Respond promptly to tenant questions, maintenance requests, and complaints.

  • Schedule appointments for property showings, inspections, or repairs.

  • Assist with resident move-in/move-out processes.

3. Rent Collection & Financial Coordination

  • Accept and process rent payments; issue receipts.

  • Track rent delinquencies and assist with late notices and payment plans.

  • Support monthly reporting and coordinate with accounting or bookkeeping.


Qualifications:

  • High school diploma or equivalent; associate’s degree preferred.

  • Previous administrative or property management experience a plus.

  • Strong communication and organizational skills.

  • Proficient in Microsoft Office Suite and property management software.

  • Ability to multitask and work independently with attention to detail.

Lafayette, IN
1645
2200 Scott Street
Lafayette, IN 47904

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