SA010
Located in Lafayette, IN
Pay: $18.50-20.00/hour
Job Full Description
Customer Service Representative (CSR)
Location: Lafayette, IN | Pay: $18.50–$20/hr | Hours: Mon–Fri, 9 AM–5 PM, occasional OT, no weekends
Overview:
Join a customer-focused team as a CSR! You’ll assist customers, provide quotes, process orders and shipments, and ensure a smooth experience from start to finish. This is a hands-on role with variety, including light production and social media support.
What You’ll Do:
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Answer customer calls, emails, and chats professionally
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Process orders and shipments accurately using ShipStation
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Provide product info, quotes, and order updates
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Collaborate with team members to resolve customer issues
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Maintain records and post project updates to social media
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Assist with light production or shop tasks
Qualifications:
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High school diploma or equivalent
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2+ years of customer service experience
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Proficient in Windows and Microsoft Office
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Strong communication, problem-solving, and multitasking skills
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Dependable, detail-oriented, and motivated
Why You’ll Love This Job:
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Weekday schedule, no weekends
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Pay $18.50–$20/hr
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Hands-on, varied work with customer interaction
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Supportive team environment with opportunities to grow
Lafayette, IN
1645
2200 Scott Street
Lafayette, IN 47904
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