Located in Rockville, IN
Pay: $15.00
Job Full Description
Customer Service Representative
Location: [Insurance Agency Name]
Hours: Monday through Friday, 9:00 AM to 5:00 PM
Pay Rate: $15.00 per hour
Position Summary
We are seeking a friendly, dependable, and detail-oriented Customer Service Representative to join our insurance agency team. This position is ideal for someone who enjoys helping customers, has strong organizational skills, and is comfortable performing a variety of administrative and clerical duties. Previous insurance experience is not required. We are willing to train the right candidate.
Responsibilities
- Greet and assist customers in person and over the phone
- Answer incoming calls and direct inquiries to the appropriate team members
- Provide excellent customer service and maintain positive client relationships
- Perform general clerical and administrative tasks
- Manage and organize customer files and records
- Schedule appointments and assist with agency communications
- Process paperwork and data entry accurately and efficiently
- Support agency staff with daily office operations
- Assist with emailing documents and responding to customer inquiries
Qualifications
- High school diploma or equivalent
- Basic clerical and office administrative skills
- Strong verbal and written communication abilities
- Excellent customer service and interpersonal skills
- Ability to multitask and stay organized in a fast-paced environment
- Attention to detail and accuracy
- Professional demeanor and reliable attendance
Preferred Skills
- Experience with Microsoft Office applications, including Word and Excel
- Familiarity with Microsoft Outlook
- Previous customer service experience
- Insurance industry knowledge is a plus, but not required
What We Offer
- Competitive starting pay of $15.00 per hour
- Monday through Friday schedule with no evenings or weekends
- On-the-job training
- Supportive team environment
- Opportunity to learn and grow within the insurance industry
We are looking for a motivated individual with a positive attitude and a willingness to learn. If you enjoy helping people and are looking for a stable weekday position, we encourage you to apply.
Terre Haute, IN
3342
2229 South Third Street
Terre Haute, IN 47802
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