K939
Located in North Liberty, IA
Pay: $15.00/hour
Job Full Description
Our client in North Liberty, IA is looking for a Part-Time Customer Service & Sales Representative!
Position Summary: A locally owned and growing IT services company is seeking a dynamic, professional, and customer-focused individual to support their client experience and business development efforts. This hybrid role combines in-office customer support, light marketing tasks, and outside sales visits to help nurture relationships and close deals with local businesses.
Key Responsibilities:
- Respond to incoming service calls and emails with professionalism and efficiency
- Conduct outbound follow-ups and light prospecting to generate new business leads
- Meet with current and prospective clients in person to present solutions and close deals
- Collaborate with technicians and internal teams to schedule service appointments and ensure follow-through
- Create basic promotional materials (flyers, email campaigns, and graphics) using Canva
- Maintain detailed customer communication records using the company’s CRM system (training provided)
- Serve as a friendly, knowledgeable face of the company in both phone and in-person interactions
- Proactively follow up on open opportunities and ensure customer satisfaction
- Provide general administrative and sales support to internal teams
Qualifications:
- Previous experience in customer service, sales, or account management (especially B2B)
- Comfortable speaking with clients both over the phone and face-to-face
- Willingness to travel locally for customer meetings (company vehicle or mileage reimbursement may be provided)
- Familiarity with or interest in the IT industry a plus
- Strong written and verbal communication skills
- Detail-oriented and self-motivated, with the ability to manage multiple tasks
- Familiarity with Canva or other basic design/marketing tools is a plus
- Tech-savvy and comfortable learning new systems (CRM, scheduling tools, etc.)
- Professional presentation and a customer-first mindset
Hours:
- Monday – Friday
- Part-Time Averaging 20 hour per week
- 9am start time
Pay:
Why You’ll Love Working with Express:
- 401K Retirement Plan: Secure your future with our employer-sponsored 401K program.
- Comprehensive Benefits Package: Including medical, dental, and vision coverage to keep you and your family healthy.
- Exclusive Savings Opportunities: Enjoy discounts on hotels, flights, electronics, tickets, and more to make your personal life even better!
If you or someone you know is interested in this position, please call Express Employment at (319) 363-3345, or apply online at www.expresspros.com.
Cedar Rapids, IA
2967
120 3rd Avenue Southwest
Suite 1
Cedar Rapids, IA 52404
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