UM001
Located in Johnston, IA
Pay: $25.00-$35.00 DOE
Job Full Description
OUR CLIENT IS SEEKING AN EXPERIENCED ACCOUNT MANAGER!!!
We are looking for a proactive and detail-focused Account Manager to join our growing team. This position acts as a key connection between our outside sales representatives and our internal production and order-entry departments. The role ensures that all customer orders are entered correctly, tracked efficiently, and fulfilled on schedule within our ERP system.
This is a great opportunity for someone who enjoys organization, communication, and problem-solving in a collaborative environment. Individuals with leadership or office coordination experience will have the chance to advance quickly into a management role.
Primary Responsibilities
- Enter and maintain customer orders accurately in the ERP system.
- Verify purchase orders for correct pricing, configurations, and details.
- Provide timely updates to sales staff and customers regarding order progress, shipping dates, and lead times.
- Work closely with production, shipping, and accounting teams to ensure smooth fulfillment and billing.
- Keep precise records of customer activity and account data.
- Deliver top-tier customer service through consistent, proactive communication.
- Recommend and support process improvements to enhance order management and customer service efficiency.
- (Optional for advancement) Support general office management tasks such as scheduling, reporting, and team coordination.
Qualifications
- 2–3 years of related experience in account management, customer service, or sales operations.
- Familiarity with ERP systems and order-entry processes.
- Strong attention to detail, organization, and follow-through.
- Excellent written and verbal communication skills.
- Skilled in Microsoft Office (Word, Excel, Outlook).
- Comfortable handling multiple projects in a fast-paced setting.
- Experience in leadership or office management is highly desirable.
Compensation & Benefits
- Hourly rate: $25–$36, based on experience.
Resume Submission Guidelines
When submitting your resume, please be as detailed and thorough as possible when listing your work history. Be sure to include at least your last three work experiences covering the past 3–5 years, along with accurate job titles, dates of employment, and key responsibilities. Providing this information will give our recruiting team a clear understanding of your background and skills.
Send Resumes to Jobs.DesMoinesIAEast@expresspros.com
Des Moines (East), IA
2495
4560 Fleur Drive
Des Moines, IA 50321
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