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Dubuque, IA

1701 John F Kennedy, Dubuque, Iowa 52002

Platteville, WI

220 South Water Street, Platteville, Wisconsin 53818

Job Details

Hospitality and Operations Manager June 11, 2025

Located in Dubuque, IA

Pay: $45K–$50K base + tips & bonus

Job Full Description

A Galena company is looking for a Hospitality & Operations Manager to oversee daily operations and deliver exceptional customer experiences. No specific industry background needed—just strong leadership and people management skills!

Position Details:

  • Full-time, salaried role with tips & bonuses
  • $45K–$50K base + tips & bonuses
  • Typical schedule: Tuesday–Saturday (40+ hrs/week, peak season flexibility)
  • Work split: 75% floor time, 25% desk time
  • Hours: 10 AM–6 PM during weekdays, occasional closing shifts until 8:30 PM

Key Responsibilities:

  • Manage scheduling, inventory, staff oversight, and customer experience
  • Lead a high-performing team while ensuring smooth daily operations
  • Provide best-in-class service in a fast-paced, customer-centric environment
  • Coordinate sales, events, and VIP experiences
  • Oversee ordering and merchandising for the venue
  • Drive sales and promotions to enhance revenue and engagement

Qualifications:

  • Retail, hospitality, or management experience preferred
  • Strong leadership & communication skills
  • Ability to multi-task in a fast-paced setting
  • Comfortable with hands-on customer interactions
  • Team player who thrives in a collaborative environment

If you're ready to take on a fun, rewarding leadership role, apply today! Submit an application on Expresspros.com or send your resume to Molly.Wand@expresspros.com.

Dubuque, IA
2435
1701 John F Kennedy
Dubuque, IA 52002

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