B645
Located in Dubuque, IA
Pay: $18-$20/hour
Job Full Description
Express Employment Professionals is hiring a Customer Service Representative for a well-established local client in Dubuque. This role is ideal for someone who enjoys helping others, solving problems, and delivering a positive customer experience in a fast-paced environment.
What You’ll Do:
- Provide friendly, professional customer support by phone and in person
- Answer questions regarding products, services, and policies
- Assist customers with issue resolution and follow-up
- Maintain accurate records of customer interactions
- Support internal teams with administrative and service-related needs
- Communicate with external partners as needed
- Ensure a high level of customer satisfaction and retention
What We’re Looking For:
- Previous customer service experience preferred
- Strong communication and problem-solving skills
- Detail-oriented with good organizational skills
- Ability to handle confidential information
- Proficiency in Microsoft Office
- Positive attitude and team-focused mindset
Why You’ll Like It Here:
- Early Fridays and partial work-from-home schedule
- Casual, professional work environment
- Competitive pay and benefits
- Paid holidays and vacation
- Supportive, growth-oriented company culture
Apply today through Express Employment Professionals to learn more about this opportunity.
Dubuque, IA
2435
1701 John F Kennedy
Dubuque, IA 52002
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