Located in Dubuque, IA
Pay: $24-$25/hour
Job Full Description
Express Employment Professionals is seeking an Administrative Team Lead for a respected local healthcare organization.
This is a great opportunity for an experienced administrative professional who enjoys leading others, developing team members, and creating exceptional patient experiences. You'll lead a talented team of Administrative Assistants while helping to support efficient operations, staff development, and outstanding customer service.
Key Responsibilities
- Lead, train, mentor, and support Administrative Assistants across multiple office locations.
- Develop and maintain training materials and onboarding programs for new team members.
- Create and manage team schedules.
- Assist with implementing administrative policies and procedures.
- Promote a positive, professional, and customer-focused environment.
- Support patient financial consultations and administrative processes.
- Maintain strong communication with providers, referral offices, patients, and staff.
- Collaborate with leadership on training initiatives, process improvements, and special projects.
- Utilize practice management software and other administrative systems to support daily operations.
Qualifications
- Associate's or Bachelor's degree in a related field, or equivalent experience.
- Minimum of three years of administrative, supervisory, or management experience.
- Strong leadership, communication, and organizational skills.
- Proficiency with Microsoft Office applications.
- Ability to manage multiple priorities while maintaining a high level of professionalism and customer service.
Why You'll Love This Role
This position offers the opportunity to make a meaningful impact by leading a dedicated administrative team, helping staff grow and succeed, and contributing to a positive experience for patients and providers alike.
Dubuque, IA
2435
1701 John F Kennedy
Dubuque, IA 52002
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