Located in Dubuque, IA
Pay: $18-$25/hour
Job Full Description
Express Employment Professionals is seeking candidates for a local insurance agency looking to add a dependable, detail-oriented team member. This position is ideal for someone with strong office and customer service skills who enjoys working with people and providing excellent customer service. Insurance experience is a plus but not required.
Responsibilities
- Answer incoming phone calls and assist clients with questions
- Provide excellent customer service in person, over the phone, and through email
- Process paperwork and maintain accurate client records
- Assist clients with policy changes and general insurance inquiries
- Use Microsoft Word, Excel, and other office software to complete daily tasks
- Resolve customer concerns with professionalism and attention to detail
- Support daily office operations
Qualifications
- Previous office, administrative, or customer service experience preferred
- Strong phone and computer skills
- Proficiency in Microsoft Word and Excel
- Excellent organizational and problem-solving skills
- Ability to learn new software and processes quickly
- Willingness to obtain:
- Property & Casualty Insurance License within the first 30 days of employment
- Life & Health Insurance License within the first 60 days of employment
- Current insurance license is a plus but not required
Job Details
- Full-time position
- Monday-Thursday: 8:00 AM - 5:00 PM
- Friday: 8:00 AM - 4:30 PM
- Paid for 40 hours per week
- $18-$25/hour depending on experience
Dubuque, IA
2435
1701 John F Kennedy
Dubuque, IA 52002
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