B533
Located in Canton, MA
Pay: $22-$25/hr DOE
Job Full Description
Global manufacturing company is seeking Customer Operations/Sales Assistant to support the Customer Operations team with pre-project start activities and data clean-up in Salesforce. This role will help ensure accuracy and completeness of project information prior to order processing.
Key Responsibilities:
• Review and update Salesforce project records to confirm all required information is complete and accurate.
• Identify and follow up on missing or outdated data from sales, such as:
o Missing discount percentages or credit splits
o Outdated or inconsistent pricing details
o Incomplete NOA (Notice of Award) documentation
o Missing internal notes or attachments
o Information on Freight Quotes, Warranty Fees, and Sales Tax Exemptions
o Vendor Quotes (including tapered quotes and specialty items)
• Communicate with sales to obtain or clarify missing information.
• Track and document progress to ensure all required project fields and documents are complete prior to order initiation.
• Track and report on trends related to missing or incomplete project information, including identifying sales representatives or regions with recurring data issues.
• Assist with other administrative and data-related tasks as needed to support the Customer Operations team.
Qualifications:
• Strong attention to detail and organizational skills.
• Experience with Salesforce or similar CRM/data systems preferred.
• Effective written and verbal communication skills.
• Ability to work independently and manage multiple priorities in a fast-paced environment.
• Proficiency in Microsoft Excel, Word, and Outlook.
Assignment Details:
• Temporary position
• Full-time, onsite or hybrid
• Reports to: Customer Service Manger
Shift is Monday-Friday, 7:30am-4pm OR 8am-4:30pm with a « hour lunch. Pay is $22-$25 DOE, temp to perm
Braintree, MA
2555
100 Grandview Road
Suite 216
Braintree, MA 02184
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