Located in Saint Charles, MO
Pay: Up to $18/hour DOE
Job Full Description
Patient Account Specialist – Insurance & Billing Support Role (St. Charles)
Take the next step in your administrative or healthcare support career with a stable, respected employer in the St. Charles area. If you enjoy helping patients, navigating insurance questions, and keeping detailed records, this role offers long‑term growth and a chance to build your professional skills through Express Employment Professionals.
About the Opportunity
A local healthcare organization is seeking a Patient Account Specialist to assist patients with billing questions, resolve account balances, and support insurance verification processes. This position is ideal for candidates who are detail‑oriented, organized, and comfortable communicating with patients, insurance carriers, and internal teams.
What You’ll Do
- Review work queues and manage patient account balances
- Contact patients and guarantors to discuss billing, payments, and insurance details
- Answer inbound questions regarding billing, insurance coverage, and account status
- Process payments in client systems while adhering to FDCPA, FCRA, and HIPAA
- Educate patients on billing procedures and negotiate or monitor payment plans
- Coordinate with insurance companies, third parties, and client representatives
- Research and verify insurance eligibility and perform skip tracing when needed
- Gather and review documentation to support insurance filing or potential litigation
What You’ll Bring
- High school diploma required
- Experience in call center, insurance, collections, or healthcare management preferred
- Strong written and verbal communication skills
- Excellent attention to detail and professional phone etiquette
- Ability to maintain confidentiality and follow compliance requirements
Nice-to-Haves
- College‑level coursework in insurance, medical billing, or medical coding
- Two years of collections or insurance experience
Why Apply with Express Employment Professionals
- We partner with 250+ local companies in the St. Louis and St. Charles County area.
- We often know about office and administrative openings before they’re publicly posted.
- We have direct access to hiring decision-makers, not just automated systems.
- Your application is reviewed by real recruiters who will advocate for you.
- One application with Express can connect you to multiple local office and professional roles.
Schedule, Pay & Location
- Schedule: Monday–Friday, 8:00 AM – 5:00 PM
- Pay: Earn up to $18.50/hr
- Location: Saint Charles, Missouri (112 Point West Blvd, Suite #1)
- Employment Type: Temp‑to‑Hire
This position is offered through Express Employment Professionals in the St. Louis / St. Charles County area. You will be employed through Express while working at one of our respected local client companies.
How to Apply
Interested in growing your office or healthcare administration career? Apply with Express Employment Professionals today!
Express Employment Professionals is an Equal Opportunity Employer.
#1511OS
Saint Peters, MO
1511
1 Mid Rivers Mall Drive
Suite 130
St. Peters, MO 63376
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