Located in Sparks, NV
Job Full Description
Account Operations Manager
(Staffing & Workforce Solutions)
Location: Reno, NV
Type: Full-Time | In-Office
Schedule: Monday–Friday (fast-paced, client-driven environment)
Pay $60K to $70K DOE
Lead Account Operations Manager
Location: Reno, NV | Full-Time | In-Office
Position Overview
We are seeking a Lead Account Operations Manager to support and grow key staffing accounts while driving daily execution across recruiting, account management, and inside/outside sales support. This is a hands-on, working manager role requiring staffing industry experience, strong operational discipline, and the ability to perform in a fast-paced, high-volume environment.
This position plays a critical role in client satisfaction, associate success, and internal team alignment.
Key Responsibilities
Accounts & Client Management
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Manage and support assigned staffing accounts (light industrial, clerical, professional, and onsite models)
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Serve as the primary point of contact for client needs, escalations, and workforce planning
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Partner with sales leadership to drive account growth and retention
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Ensure contract compliance, service standards, and overall client satisfaction
Staffing Operations (Working Manager Role)
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Actively recruit, place, and onboard associates
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Monitor attendance, performance, and assignment continuity
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Ensure timecard accuracy and coordinate payroll issue resolution
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Support disciplinary actions, coaching, and associate relations
Sales & Growth Support
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Perform daily sales and recruiting calls
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Support inside sales efforts, client follow-ups, and opportunity identification
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Identify upselling opportunities, service gaps, and staffing trends
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Maintain accurate CRM and ATS records
Leadership & Team Support
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Provide daily operational leadership and accountability
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Support and mentor recruiters and internal staff
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Maintain a steady, dependable leadership presence during high-volume or high-stress periods
Qualifications
Required:
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High School Diploma or equivalent (required)
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3+ years of experience in recruiting, staffing, account management, and/or workforce solutions
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Proven ability to manage multiple accounts and priorities
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Strong organizational, communication, and decision-making skills
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Dependable, consistent, and solution-oriented
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Comfortable working in a fast-paced, high-volume environment
Preferred:
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College degree (preferred)
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Prior management or lead experience in a fast-paced environment
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Inside sales or client growth experience
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Bilingual (English/Spanish) – strong plus
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Experience with ATS and CRM systems
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Knowledge of Nevada employment or staffing practices
Please send your resume directly to
?? michele.davies@expresspros.com
#RenoNV #NowHiring #StaffingLeadership #AccountManager #OperationsManager #SalesLeadership #Recruiting #BilingualPreferred #FastPaced #LeadershipRole
Reno, NV
1955
1530 S Stanford Way
Suite 100
Sparks, NV 89431
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