CB015
Located in Utica, NY
Pay: $19.00 - 20.00 Per HR (DOE)
Job Full Description
Medical facility is seeking a detail-oriented and organized Registration Clerk. The ideal candidate will be responsible for managing patient registrations, ensuring accurate documentation, and providing exceptional customer service. This role is crucial in maintaining the efficiency of our front desk operations and supporting the overall patient experience within the medical facility. This position is responsible for the efficient and accurate registration of patients of both scheduled and walk in services. In the absence of a Cashier, performs cashier related duties.
ESSENTIAL FUNCTIONS:
- Uses pre-determined interviewing techniques and scripting when obtaining information from patients and/or patient representatives
- Assigns and changes guarantors accurately, further ensuring patient confidentiality
- Understands, explains, and accurately completes required facility forms before obtaining and witnessing patient signatures
- Collects Point of Service collections and processes transactions as outlined in the department’s POS collection policy.
- Perform other duties as required.
Qualifications:
- High school diploma or equivalent
- Strong computer skills including Microsoft Office proficiency a
- Excellent customer service skills with a focus on patient satisfaction.
- Ability to manage administrative tasks efficiently while maintaining attention to detail in documentation review.
- Strong organizational skills to handle multiple tasks in a fast-paced environment.
Utica-Rome, NY
2747
118 Columbia Street
Suite 103
Utica, NY 13502
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