Job Details

Office Manager May 4, 2026

Located in Utica, NY

Pay: 20.00 - 23.00

The Office Manager ensures efficient administrative operations, with a focus on accurate records and optimal customer support.

Key Responsibilities

Maintain and update physical and digital customer, cemetery, financial, and employee records
Schedule and coordinate appointments and interments
Reception, prioritizing respectful, empathetic service with discretion
Process Accounts Payable, Accounts Receivable, and Payroll with accuracy and efficiency
Prepare and present Balance Sheet and Profit and Loss statement quarterly to management staff and Board of Trustees
Communicate and execute necessary journal entries with CPA
Manage business communication, announcements, and email correspondence
Provide detailed information to customers regarding service options, rules and policies, and associated fees.
Assist with budget planning, maintain the general ledger, and support external audits
Recruitment support and new hire onboarding
Procurement of operational supplies
Prepare weekly deposits, reconcile accounts
Cremains release compliance and execution
Other duties as assigned
Report to Superintendent, Assistant Superintendent and the Board of Trustees

Required Qualifications

High school diploma or GED is required, with additional education in accounting and/or business administration preferred.
1-3 years of experience in an administrative or customer service role
Filing, scheduling, and basic bookkeeping experience a must
Proficiency with word processing, spreadsheet, scheduling, accounting, database and email software platforms – Experience with the following programs would be preferred – Online Intuit Quick Books, Microsoft Suite, Access
Notary Public preferred
Information analysis skills
Strong organization, time-management, interpersonal and communication skills
Attention to detail and accuracy
Ability to work in a team environment
Valid driver’s license

Utica-Rome, NY
2747
118 Columbia Street
Suite 103
Utica, NY 13502