Located in Maysville, NC
Pay: 20
Job Full Description
Remote position, MUST have strong Excel knowledge.The Operations Coordinator plays a key role in supporting daily operations and ensuring exceptional customer service. Responsibilities include:Process and track work orders, ensuring timely completion and daily updates.Coordinate with District Managers and Service Providers on scheduling, work orders, timelines, and project documentation.Respond to customer, District Manager, and Service Provider inquiries via phone and email.Prepare daily, weekly, and customer-specific operational reports.Maintain accurate records in HubSpot and other company databases.Track customer concerns, audits, and action plans to ensure timely resolution.Process service provider payables and communicate extra work to Accounting.Maintain schedules for recurring services across 200+ locations.Support quality assurance efforts through customer follow-up calls.Assist with conference calls, reporting, announcements, and special projects as needed.Ensure all operational documentation is accurate, organized, and up to date.
Jacksonville, NC
2025
461 Western Boulevard
Suite 118
Jacksonville, NC 28546
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