A1175
Located in Grand Forks, ND
Pay: 18.00
Job Full Description
Job Title: Temporary Phone Coverage Specialist
Location: Grand Forks ND
Employment Type: Temporary/Contract
Position Overview: We are seeking a reliable and customer-focused Temporary Phone Coverage Specialist. In this role, you will be responsible for managing incoming calls, addressing customer inquiries, and providing support during peak times or staff absences. This is an excellent opportunity for individuals looking to gain experience in a dynamic environment.
Key Responsibilities:
- Answer incoming phone calls promptly and professionally.
- Assist customers with inquiries, providing accurate information and solutions.
- Document customer interactions in the system as needed.
- Redirect calls to appropriate departments or personnel when necessary.
- Maintain a positive and helpful attitude while interacting with customers.
- Support the team with additional administrative tasks as required.
Qualifications:
- High school diploma or equivalent; some college experience preferred.
- Previous experience in customer service or phone support is a plus.
- Strong verbal communication skills.
- Ability to handle multiple tasks and work in a fast-paced environment.
- Proficiency in basic computer applications (e.g., MS Office, CRM software).
- Strong problem-solving skills and attention to detail.
Work Schedule:
Compensation:
#1437OS
Grand Forks, ND
1437
3325 South Washington Street
Grand Forks, ND 58201
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