Located in Chickasha , OK
Pay: 14+hr
Job Full Description
Job Title
Patient Support Specialist
Job Summary
We are seeking a compassionate and detail‑oriented Patient Support Specialist to serve as a key point of contact for patients. This role is responsible for providing exceptional customer service, assisting with scheduling, documentation, and patient inquiries, and ensuring a positive experience throughout the patient journey.
Key Responsibilities
- Serve as a primary contact for patients via phone, email, or in person
- Schedule appointments and coordinate follow‑up visits
- Assist patients with forms, documentation, and basic insurance information
- Verify patient information and maintain accurate records
- Communicate clearly and professionally with patients, providers, and staff
- Address patient questions or concerns and escalate issues as needed
- Ensure compliance with HIPAA and confidentiality standards
- Support daily administrative and clerical tasks
Qualifications
- High school diploma or equivalent required
- Previous experience in healthcare, medical office, or customer service preferred
- Strong communication and interpersonal skills
- Excellent organizational and time‑management abilities
- Proficiency with computers and basic office software
- Ability to handle sensitive information with discretion and professionalism
- Bilingual skills a plus, but not required
Skills & Competencies
- Customer service focused
- Attention to detail
- Professional phone etiquette
- Ability to multitask in a fast‑paced environment
- Empathy and patience when working with patients
Work Environment
- Medical or healthcare office setting
- Primarily office‑based with frequent interaction with patients and staff
Schedule
- Full‑time / Part‑time (adjust as needed)
- Monday–Friday, business hours
Pay & Benefits
- Competitive pay based on experience
- Benefits may include medical, dental, vision, paid time off, and holidays (if applicable)
How to Apply
www.expresspros.com
Duncan, OK
1972
1308 N 17th Street
Duncan, OK 73533
Apply Now Email Us