iapps logo

Bend, OR

296 SW Columbia Street, Suite B, Bend, Oregon 97702

Redmond, OR

916 Southwest 17th Street, Suite 205, Redmond, Oregon 97756

Job Details

Service Coordinator July 1, 2025

3245

Located in Bend, OR

Pay: $23-$25/hr

Job Full Description

Job Title: Service Coordinator

 

Location: Bend, Oregon

Schedule: Full-Time, Monday-Friday, 7:00 AM - 3:30 PM

Pay: $23-$25/hr

 

Benefits:
- Vacation + Sick Time
- 401(k)
- Opportunities for Professional Growth

 

Job Description:

Our client is a dynamic construction company based in Bend, Oregon, seeking a dedicated and reliable Service Coordinator to join their team. This role is pivotal in ensuring the smooth operation of the service department and providing exceptional customer service. If you have a background in construction, excellent organizational skills, and a knack for scheduling, we would love to hear from you.

 

 

Key Responsibilities:
- Receive and manage incoming calls from customers and clients.
- Set up and maintain customer profiles in our system.
- Schedule all service work, including first trip assessments, warranty work, approved projects, and DFH scopes awarded for supply and installation.
- Monitor General Contractors'' schedule lookaheads to avoid conflicts with the service department schedule.
- Maintain up-to-date customer COI’s and W9’s.
- Track bids by other departments to ensure timely handoff for pricing and ordering.
- Place orders for smaller scopes of work approved by management.
- Dispatch technicians each morning and efficiently route their schedules to meet daily targets.
- Assist management with coordinating monthly and weekly meetings.
- Reschedule DFH contract jobs and service tickets as needed.
- Bill for 50% deposits at the time a job is awarded and track the deposits to enable timely ordering upon receipt.

 

 

Qualifications:
- Reliable and dependable with stable attendance.
- Experience in the construction industry preferred.
- Required experience in customer service and scheduling.
- Proficiency in Microsoft Office (Outlook, Word, Excel).
- Familiarity with implementing new proprietary software, particularly Smart Service, is a plus.

 

Attributes:
- Strong organizational skills and attention to detail.
- Excellent communication and interpersonal skills.
- Ability to manage multiple tasks and priorities efficiently.
- Proactive problem-solving abilities.

 

 

Join our client's team and contribute to the mission of delivering exceptional service while enjoying a supportive work environment that encourages professional growth. Apply today to become a valuable part of  the company! 541-389-1505

 

#3124OS

Bend, OR
3124
296 SW Columbia Street
Suite B
Bend, OR 97702

Apply Now Email Us

Close