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Administrative - Customer Service / Order Processor May 20, 2025

3123

Located in Bath, PA

Pay: $25/hour

Job Full Description

Customer Service / Order Processor - $25/hour - We are seeking a detail-oriented and math-savvy Customer Service / Order Processor to join a small but dynamic manufacturing and fabrication company located in Bath, PA. This is a critical role within a close-knit office environment, offering opportunities for growth and involvement in multiple aspects of operations.

Key Responsibilities:

  • Prepare customer quotes (approximately 1–20 per day) with high accuracy and attention to detail.

  • Utilize math, logic, and analytical skills to calculate pricing and ensure all data is correct.

  • Interpret blueprints and technical drawings (a plus, but not required).

  • Process orders from quote to completion, including:

    • Checking inventory and purchasing components as needed.

    • Scheduling jobs and coordinating timelines.

  • Respond to customer inquiries via email (approximately 75 emails per day), providing prompt, professional, and thorough communication.

  • Maintain and update Excel spreadsheets with formulas and reports for tracking and data analysis.

  • Support adoption and use of QuickBooks Online with potential to grow into managing:

    • Accounts Receivable

    • Paying bills

    • Generating invoices and financial reports

Qualifications:

  • Strong proficiency with Microsoft Excel (formulas, data reports, etc.)

  • Comfortable navigating PC software and email platforms

  • Clear and professional written communication skills

  • Ability to manage multiple tasks in a fast-paced environment

  • Previous QuickBooks Online experience is highly beneficial

  • Purchasing experience is helpful but not required

  • Must be organized, self-motivated, and willing to learn and grow

Easton/Bethlehem (East), PA
1771
3600 Nicholas Street
Suite 100
Easton, PA 18045

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