D115
Located in Spartanburg, SC
Job Full Description
Customer Service Representative
Location: Spartanburg, SC
Schedule: Monday–Friday, 8:00 AM–5:00 PM
Pay: $17–$22 per hour, based on industry knowledge & experience
Company: Small, established, family-owned pest control company
About the Role
We are seeking a detail-oriented and tech-savvy Customer Service Representative to support daily operations for a well-established, family-owned pest control company in Spartanburg. This is a great opportunity for someone who enjoys helping customers, staying organized, and working in a fast-paced office environment.
Key Responsibilities
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Answer incoming calls and emails from customers regarding services, scheduling, and general questions
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Schedule and confirm service appointments while coordinating with technicians
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Post customer payments in company ledgers and maintain accurate financial records
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Create and update spreadsheets, reports, and customer files
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Manage social media posts and basic online engagement for the company
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Respond to customer inquiries with professionalism and clear communication
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Process service agreements, renewals, and follow-up reminders
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Support daily administrative tasks such as filing, printing routes, and preparing documentation
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Assist technicians and management by relaying messages, updates, and scheduling changes
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Promote recommended services or programs when appropriate
What We’re Looking For
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Strong computer and technology skills (email, spreadsheets, software systems, social media)
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Excellent communication and customer service abilities
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Detail-oriented, organized, and able to multitask in a busy environment
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Friendly, professional, and team-oriented attitude
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Previous office or customer service experience preferred (industry experience a plus, but not required)
Why You’ll Love Working Here
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Monday–Friday schedule—no weekends
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Supportive, family-run work environment
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Opportunity to grow with a stable and trusted local company
Spartanburg, SC
2431
245 East Blackstock Road
Unit A
Spartanburg, SC 29301
Apply Now Email Us