Job Details

Front Office Asst./Reception April 30, 2025

IM01

Located in McAllen, TX

Pay: $12.00 per hour

Job Full Description

Job Title: Front Desk Receptionist
Location: McAllen, TX
Pay Rate: $12.00 per hour
Schedule: Monday – Friday, 9:30 AM – 5:30 PM

About Us:
Express Employment Professionals is honored to partner with a compassionate and community-driven counseling center in McAllen, TX. We are seeking a Front Desk Receptionist who will be the welcoming face of the office, ensuring each client is met with professionalism, empathy, and efficiency. 

Key Responsibilities:

  • Greet clients warmly and manage front desk check-in/check-out processes

  • Answer incoming calls and respond to questions about services, scheduling, and insurance

  • Schedule and confirm appointments while ensuring accurate calendar coordination

  • Assist with insurance verification and billing-related inquiries

  • Maintain accurate, confidential client records in accordance with HIPAA

  • Collaborate with therapists and staff to ensure a smooth office flow

  • Keep reception area tidy and stocked with necessary materials

  • Support administrative tasks and special projects as needed

Requirements:

  • High school diploma or equivalent; administrative or healthcare training a plus

  • At least 1 year of experience in a healthcare, counseling, or mental health setting

  • Strong communication skills and a compassionate, professional demeanor

  • Proficiency with scheduling software and EHR systems

  • Ability to multitask, stay organized, and maintain strict confidentiality

Preferred Skills:

  • Bilingual in English and Spanish

  • Familiarity with mental health terminology

  • Experience with insurance billing and claims

Why Join Us?

  • Be part of a mission-driven team making a difference in people's lives

  • Grow professionally in a supportive, client-focused environment

  • Full-time hours with work-life balance

Apply Today!
Ready to be the heartbeat of a center that changes lives?
Call 956-664-9675 ext. 180 and speak with Perla today.
Or email your resume to McAllenTX@ExpressPros.com with "Front Desk Receptionist" in the subject line.

McAllen, TX
1670
504 North 10th Street
Suites B1-B5
McAllen, TX 78501

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