IM01
Located in McAllen, TX
Pay: $12.00 per hour
Job Full Description
Job Title: Front Desk Receptionist
Location: McAllen, TX
Pay Rate: $12.00 per hour
Schedule: Monday – Friday, 9:30 AM – 5:30 PM
About Us:
Express Employment Professionals is honored to partner with a compassionate and community-driven counseling center in McAllen, TX. We are seeking a Front Desk Receptionist who will be the welcoming face of the office, ensuring each client is met with professionalism, empathy, and efficiency.
Key Responsibilities:
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Greet clients warmly and manage front desk check-in/check-out processes
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Answer incoming calls and respond to questions about services, scheduling, and insurance
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Schedule and confirm appointments while ensuring accurate calendar coordination
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Assist with insurance verification and billing-related inquiries
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Maintain accurate, confidential client records in accordance with HIPAA
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Collaborate with therapists and staff to ensure a smooth office flow
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Keep reception area tidy and stocked with necessary materials
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Support administrative tasks and special projects as needed
Requirements:
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High school diploma or equivalent; administrative or healthcare training a plus
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At least 1 year of experience in a healthcare, counseling, or mental health setting
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Strong communication skills and a compassionate, professional demeanor
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Proficiency with scheduling software and EHR systems
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Ability to multitask, stay organized, and maintain strict confidentiality
Preferred Skills:
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Bilingual in English and Spanish
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Familiarity with mental health terminology
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Experience with insurance billing and claims
Why Join Us?
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Be part of a mission-driven team making a difference in people's lives
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Grow professionally in a supportive, client-focused environment
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Full-time hours with work-life balance
Apply Today!
Ready to be the heartbeat of a center that changes lives?
Call 956-664-9675 ext. 180 and speak with Perla today.
Or email your resume to McAllenTX@ExpressPros.com with "Front Desk Receptionist" in the subject line.
McAllen, TX
1670
504 North 10th Street
Suites B1-B5
McAllen, TX 78501
Apply Now Email Us