DD003
Located in Pharr, TX
Pay: $15
Job Full Description
Job Title: Service Coordinator
Location: Pharr, TX
Pay Rate: $15.00 per hour
Schedule: Full-Time, Monday – Friday, 8:30 AM – 5:30 PM
About Us:
Express Employment Professionals is dedicated to connecting talented individuals with meaningful career opportunities. We are currently seeking a detail-oriented and proactive Service Coordinator to join our team in Pharr, TX. This role offers the chance to support service operations, interact with customers, and coordinate with technicians in a fast-paced environment.
Key Responsibilities:
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Answer, screen, and transfer incoming calls; take messages and direct calls appropriately
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Demonstrate products and services to customers when required
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Prioritize and respond to urgent emails and inquiries
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Manage and process work tickets accurately and timely
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Print and organize critical documents including cost reviews, vendor quotes, drawings, submittals, purchase orders, work orders, and packing slips
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Provide technicians with all necessary documentation such as certificates, permits, and preventive maintenance sheets
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Maintain accurate customer records and ensure compliance with certifications and permits
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Cross-reference job order documents for accuracy and compliance
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Register technicians for training and coordinate scheduling
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Track certificate renewals and vehicle compliance
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Create estimates and manage service calls to meet deadlines and customer expectations
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Oversee timesheets, truckloads, and vehicle catalog information
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Coordinate with third-party vendors for service delivery
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Manage vehicle insurance policies and ensure adequate coverage
Requirements:
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Strong organizational and multitasking abilities
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Excellent verbal and written communication skills
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Ability to work efficiently in a fast-paced, deadline-driven environment
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Prior experience in administration or customer service preferred
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Proficient in Microsoft Office Suite (Word, Excel, Outlook) and email management
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Ability to work independently and collaboratively
Apply Today!
For immediate consideration, please call 956-664-9675 ext. 158 or send your resume to McAllenTX@ExpressPros.com. Be sure to mention the job title in your correspondence.
McAllen, TX
1670
504 North 10th Street
Suites B1-B5
McAllen, TX 78501
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