OS - CD150
Located in Tyler, TX
Pay: up to $15.00/hr
Job Full Description
Express Employment Professionals is seeking applicants for a Customer Service Representative position with a Tyler, TX company! We are a full-service Staffing Firm where we work with companies in East Texas that have full-time, part-time and temporary. Since we cannot guarantee placement, there is no fee for using our services!
Key Responsibilities:
-
Provide friendly and empathetic phone support to customers experiencing appliance issues
-
Accurately enter customer information and service details into our system while maintaining a smooth phone conversation
-
Schedule service appointments and coordinate logistics with technicians
-
Troubleshoot basic issues and determine next steps for resolution
-
Handle a high volume of data entry and navigate multiple systems efficiently
-
Ensure clear communication and follow-up to promote excellent customer satisfaction
Qualifications:
-
Proven ability to multi-task and stay organized under pressure
-
Excellent typing and computer skills; data entry experience is a must
-
Strong verbal communication skills—you're able to explain clearly and listen actively
-
Comfortable working in a technology-driven environment
-
A calm and empathetic phone presence with a strong focus on customer care
-
Experience in a service-based or repair dispatch environment is a plus
Apply now! Or call our office at 903-592-9999!
Tyler, TX
2625
5604 Donnybrook Avenue
Tyler, TX 75703
Apply Now Email Us