OS - CD120
Located in Tyler, TX
Pay: up to $18.00/hr
Job Full Description
Express Employment Professionals is seeking applicants for a Public Inquiry Assistant (CSR) position with a Tyler, TX company! We are a full-service Staffing Firm where we work with companies in East Texas that have full-time, part-time and temporary. Since we cannot guarantee placement, there is no fee for using our services!
Key Responsibilities:
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Respond to public inquiries via phone, email, and in person in a courteous and professional manner
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Provide accurate information regarding services, policies, and procedures
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Assist with intake and documentation of requests, forms, and applications
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Organize and maintain records, logs, and reports
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Route inquiries to appropriate departments or staff members as needed
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Support administrative tasks such as data entry, filing, and scheduling
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Ensure confidentiality and compliance with organizational policies
Qualifications:
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High school diploma or equivalent; some college or administrative training preferred
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1+ year of experience in customer service, call center, or administrative support role
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Strong verbal and written communication skills
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Excellent organizational and multitasking abilities
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Proficiency with Microsoft Office Suite (Word, Excel, Outlook)
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Ability to handle sensitive information with professionalism
Apply now! Or call our office at 903-592-9999!
Tyler, TX
2625
5604 Donnybrook Avenue
Tyler, TX 75703
Apply Now Email Us