Job Details

Customer Service Representative November 21, 2025

A785

Located in Ashland, VA

Pay: $18-20/hr

Job Full Description

The Title Specialist plays a critical role in ensuring accurate and timely processing of vehicle titles and related documentation.

 

Key Responsibilities
•   Process vehicle title applications, transfers, and corrections in compliance with state and federal regulations
•   Review and verify accuracy of title documents, lien releases, and supporting paperwork
•   Maintain up-to-date knowledge of DMV requirements across multiple states
•   Communicate with dealerships, lenders, and customers to resolve title discrepancies or missing documentation
•   Enter and update title information in company systems with precision and efficiency
•   Track pending title work and follow up to ensure completion within required timelines
•   Provide exceptional customer service by answering questions and guiding clients through the titling process
•   Assist with audits, reporting, and recordkeeping to ensure compliance and accuracy


Qualifications
•   Prior experience in auto titling, DMV operations, or related administrative work
•   Strong knowledge of vehicle title laws and DMV procedures
•   Proficiency in Microsoft Office and database systems
•   Ability to work independently and as part of a team in a fast-paced environment

 

Pay: $18-20/hr

 

Hours: M-F, 8am-5pm

 

To apply text "TITLE" to 804-261-4170, call Taijah @ 804-302-6699, or send resume to taijah.rogers-brown@expresspros.com

Richmond, VA (North-West End)
2441
2120 Staples Mill Road
Suite 301
Richmond, VA 23230

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