Control Room Operator - Transit Operations | Morgantown, WV
Express Employment Professionals is seeking a Control Room Operator to join a transit operations team in Morgantown, WV. This vital role supports safe, efficient, and reliable transportation services by monitoring system operations, coordinating responses to service disruptions, and communicating with field personnel.
The ideal candidate will have experience in dispatch operations, transportation coordination, logistics, system monitoring, emergency response, or field operations support and thrive in a fast-paced environment that requires strong attention to detail and sound decision-making.
Key Responsibilities
- Monitor transit operations from a centralized control center
- Track system performance and respond to operational issues, delays, and service disruptions
- Communicate effectively with operators, maintenance staff, and support personnel
- Coordinate responses to emergencies, equipment malfunctions, and operational incidents
- Maintain accurate logs, reports, and incident documentation
- Follow safety regulations, operational procedures, and company protocols
- Operate computer-based monitoring systems and transportation technology platforms
- Provide clear and professional communication via radio and other communication systems
Qualifications
- Previous experience in dispatch, transportation, logistics, security monitoring, operations coordination, or a control center environment preferred
- Strong organizational skills and attention to detail
- Excellent verbal communication and problem-solving abilities
- Ability to remain calm and make informed decisions in high-pressure situations
- Proficiency with computers and ability to learn new software systems
- Ability to work independently while following established procedures and guidelines
Preferred Background
Candidates with experience in the following roles are encouraged to apply:
- Transportation Dispatcher
- Fleet Coordinator
- Driver Manager
- Emergency Communications Dispatcher
- Security Operations Center (SOC) Operator
- Operations Monitoring Specialist
- Manufacturing or Utility Operations Coordinator
- Military Operations or Command Center Experience
Why Join This Team?
- Stable full-time career opportunity
- Work in a mission-critical transportation environment
- Utilize and expand your dispatch, monitoring, and operational coordination skills
- Professional growth opportunities within transit operations
- Competitive compensation and benefits package
Apply today for this Control Room Operator position in Morgantown, WV, and become part of a team dedicated to delivering safe and dependable transportation services.
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