C465
Located in Port Washington, WI
Pay: $24-29 DOE
Job Full Description
Port Washington company looking for a Customer Service Representative!
Key duties and responsibilities may include:
- Develops and maintains rapport with customers and works to provide the best possible service
- Audits purchase order for price, part number, revision level, shipping locations, and other details
- Processes and enters purchase order information into business system
- Communicates with customers and sales representatives regarding new order delivery information, change orders, pricing information, and status of open orders
- Collaborates with production control, production manager, quality assurance, and engineering personnel to solve customer concerns
- Works in customer web-based portals to retrieve orders and forecasts
- Provides pricing adjustments and proposals for production items as needed
- Initiates company response on customer quality concerns
- Assists on appropriate additional assignments as required
Preferred Qualifications:
- 3+ years experience in customer service, manufacturing strongly preferred
- Excellent communication and organizational skills
- Ability to lead meetings with internal and external customers
- Competent in Microsoft Office suite of applications; Excel experience a plus
- Exposure to enterprise resource planning (ERP) and customer relationship management (CRM) software required
Salesforce knowledge preferred
Job Specifications:
- Pay Range: $24-$29 DOE
- Shift(s): 1st
- Hours: 40 hours/week Monday - Friday
Why work with Express:
- Weekly pay and competitive wages!
- Early access to multiple job opportunities in your area!
- Supportive team dedicated to your success!
- 2 CHANCES to win $25 GIFT CARD other other prizes upon (1) successful completion of our interview process and (2) receiving your first paycheck through Express!
About Express Employment Professionals:
Express is a staffing company that works with numerous companies throughout Ozaukee, Washington, and northern Milwaukee counties. We help local companies fill a variety of roles in a numerous skillsets including light industrial, skilled trades, office services, and professional.
Mequon Location: 11126 N. Cedarburg Rd. Mequon, WI 53092
Jackson Location: W225N16722 Cedar Park Ct. Jackson, WI 53037
Mequon, WI
1752
11126 North Cedarburg Road
Mequon, WI 53092
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