Job Details

Customer Service Specialist June 25, 2025

A195

Located in Mequon, WI

Pay: 21.00 - 24.00

Job Full Description

Ozaukee County Distribution company looking for Customer Service Specialists!

Key duties and responsibilities may include:

  • Review incoming E-Commerce orders and process
  • Accurately enter (non-E-Commerce) sales orders into the Business System
  • Post Direct Ship orders into Business System
  • Scan documents into Laserfiche program for electronic storage
  • Assist in making changes to orders per customer requests as directed by the CSRs
  • Perform shipping tracers and provide tracking information to Distributors
  • Review backlog of open sales orders to assist CSRs with follow up on open orders
  • Other duties as needed / assigned

Preferred Qualifications:

  • Proficient in Microsoft Office Suite (Word, Excel, Outlook) and ERP systems
  • Strong work ethic with a sense of urgency
  • Previous experience in Customer Service role / related experience
  • Detail-oriented and quick learner

Job Specifications:

  • Pay Range: $21-24/hour DOE
  • Shift(s): 1st
  • Hours: M-F 8am-5pm

Why work with Express:

  • Weekly pay and competitive wages!
  • Early access to multiple job opportunities in your area!
  • Supportive team dedicated to your success!
  • 2 CHANCES to win a $25 GIFT CARD and other prizes upon (1) completion of our interview process and (2) receiving your first paycheck through Express!

About Express Employment Professionals:

Express is a staffing company that works with numerous companies throughout Ozaukee, Washington, and northern Milwaukee counties. We help local companies fill a variety of roles in a numerous skillsets including light industrial, skilled trades, office services, and professional.

Mequon Location: 11126 N. Cedarburg Rd. Mequon, WI 53092

Jackson Location: W225N16722 Cedar Park Ct. Jackson, WI 53037

Mequon, WI
1752
11126 North Cedarburg Road
Mequon, WI 53092

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