Located in Milwaukee, WI
Pay: $19 - $20
Job Full Description
Collections Administrative Assistant – Law Firm
Location: Downtown Milwaukee, WI
Pay: $20.00/hour
Schedule: Monday–Thursday, 8:30 AM–5:30 PM; Friday, 8:30 AM–3:00 PM
Employment Type: Contract-to-Hire
Position Summary
A downtown Milwaukee law firm is seeking a professional, organized, and detail-oriented Collections Administrative Assistant to support the firm's collections activities and day-to-day administrative needs.
This position is primarily office-based and involves communicating with clients regarding outstanding balances, maintaining accurate records, preparing correspondence, and assisting with collection-related administrative tasks. The ideal candidate is comfortable speaking with people about payments, has strong computer skills, and can handle sensitive information professionally and confidentially.
Responsibilities
- Assist with day-to-day collections and accounts receivable activities
- Contact clients regarding outstanding balances and payment arrangements
- Make professional and courteous collection phone calls
- Prepare and send collection correspondence, emails, and notices
- Maintain accurate records of client accounts, payments, and communications
- Enter and update account information in computer systems
- Follow up on outstanding balances and document collection efforts
- Process and record payments as directed
- Research account information and resolve discrepancies when needed
- Prepare, scan, fax, copy, and organize documents
- Maintain organized electronic and paper files
- Assist with general administrative and clerical duties
- Communicate professionally with clients, attorneys, and office staff
- Maintain confidentiality when handling client and financial information
- Support the team with additional administrative tasks as needed
Qualifications
- Previous administrative, collections, accounts receivable, customer service, or office experience preferred
- Strong computer skills and ability to learn new software
- Excellent verbal and written communication skills
- Comfortable making professional phone calls regarding outstanding balances
- Strong attention to detail and accuracy
- Good typing and data-entry skills
- Ability to handle confidential and sensitive information professionally
- Strong organizational and time-management skills
- Ability to multitask and prioritize daily responsibilities
- Professional demeanor and positive attitude
- Previous law office experience is a plus, but not required
Ideal Candidate
The ideal candidate is professional, confident, organized, and comfortable having payment-related conversations with clients. This person should be able to remain courteous and professional while following up on past-due accounts and documenting all collection activity accurately.
Work Environment
- Professional law firm setting in downtown Milwaukee
- Primarily desk and office-based work
- Business casual dress code
- Monday–Friday schedule with an early Friday departure
- Opportunity for long-term employment following successful completion of the contract-to-hire period
This is a great opportunity for an experienced administrative, collections, or customer service professional looking to build a long-term career in a professional law office environment.
Milwaukee (South), WI
3437
6767 W. Greenfield Ave
West Allis, WI 53214
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