After only its second year participating in the survey, Express Employment Professionals has been named one of Inavero's Best of Staffing® Talent Award winners, a designation bestowed on fewer than 2% of staffing firms in North America. Based on more than 13,000 responses from workers across all industries, Express received satisfaction scores from nine or above out of 10 by 71% of associates, significantly higher than the 47% industry average. On average, Associates working for Best of Staffing® Talent Award winning staffing firms are 3.6 times more likely to be completely satisfied with their Employers.
For the past two years, Express has participated in a confidential Associate survey to better understand the satisfaction of our associates and how to improve their overall experience. The survey measures our Associate (temporary employee) satisfaction and loyalty, and the results can lead to the Best of Staffing® Talent Award.
The 2017 Client Loyalty survey was also taken by more than 5,200 clients. And although Express did not received the Best of Staffing® Client Loyalty Award, Express received a 47.5% score compared to the industry average NPS of 4%. The value of the Client Loyalty Survey Results comes after reviewing and processing the results to differentiate you from the competition.