Located in Birmingham, AL
Pay: 16
Job Full Description
Product Service Technician
Location: Birmingham, Alabama
Pay Rate: Starting at $16.00 per hour (90 Day Minimum Probationary Period)
Schedule: Monday through Friday, Full Time, with a 1-hour scheduled lunch
Position Overview
Manufacturer of Browning Trail Cameras, is seeking a dependable and detail-oriented Product Service Technician to join our Product Service Facility team. This role is responsible for testing trail cameras, supporting product service operations, and assisting with customer communication.
This position plays a critical role in ensuring our products meet the highest standards of quality and performance while delivering excellent support to our customers and retail partners.
Training will be provided to develop the technical knowledge required for success in this role.
Our offices are conveniently located at the 459/280 corridor.
Key Responsibilities
Camera Testing and Evaluation
- Test non-cellular and cellular trail cameras received from customers and retailers
- Diagnose camera performance and functionality using established testing procedures
- Document testing results accurately and thoroughly
- Maintain organized workflow and proper tracking of all units
Customer Support
- Respond to customer emails in a professional and timely manner
- Assist customers by providing clear and accurate information regarding their product
Product Service Facility Support
- Assist with shipping and receiving of products
- Prepare cameras and components for testing, repair, or return shipment
- Maintain an organized, clean, and efficient work environment
- Support additional Product Service Facility functions as needed
Qualifications
Required
- Strong attention to detail and organizational skills
- Ability to follow procedures and document work accurately
- Basic computer proficiency
- Strong problem-solving and deductive reasoning abilities
- Dependable with consistent attendance and punctuality
- Ability to work independently and as part of a team
Preferred
- Interest in technology, electronics, or outdoor equipment
- Experience with technical troubleshooting or product testing
- Customer service experience
Benefits
- Company-paid Health, Dental, and Vision insurance
- Pay increases based on performance and tenure
- 401(k) with Profit Sharing
- Paid vacation and sick time
- Stable Monday through Friday schedule
- Full training provided
- A relaxed work environment that maintains excellence while allowing the team to thrive
- Opportunity to develop valuable technical skills and grow within the company
Birmingham (South), AL
3348
200 Cahaba Park Circle
Suite 130
Birmingham, AL 35242
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