Located in Phoenix, AZ
Job Full Description
Job Summary:
The Claims Support Admin will provide administrative support for the day-to-day operations of the claims department and accounts receivable system.
Supervisory Responsibilities:
Essential Duties/Responsibilities:
- Process 270/271 eligibility files within Clearinghouse and EHR
- Update participant insurance in the EHR to reflect changes received in eligibility files
- Report on eligibility changes to Benefits Specialist and Clinical Staff to reassess benefits with participants as needed
- Submit medical records to payers as required for claim processing
- Submit authorization requests to payers, as needed
- Organize and distribute incoming mail for the claims department
- Provide administrative support for the claims department
- Consistently meet established performance expectations, including quality, productivity, and adherence to company policies, procedures, and standards
- Perform other duties as required
Required Knowledge/Skills/Abilities:
- Knowledge of business equipment, computers, computer software and office procedures.
- Knowledge of database systems and word processing.
- Knowledge of computerized billing procedures and insurance eligibility verification processes.
- Intermediate skills in Microsoft Excel.
- Ability to perform effectively in an environment where attention to details and tasks is important.
- Ability to organize projects, prioritize workflow and complete multiple tasks simultaneously and accurately.
- Skilled in the preparation of accurate reports from file records and source material and ability to conduct special research as required.
- Ability to achieve a high degree of accuracy in data entry.
- Above average written and verbal communication skills, with emphasis on correct English grammar.
- Ability to exercise independent judgment, initiative and tact in dealing with management, supervisors, and staff.
- Ability to maintain confidentiality.
Education and Experience:
- High School Diploma or equivalent required
- Minimum of two years’ experience providing administrative support in a healthcare setting, preferably in a behavioral health organization
- Familiar with EHR and computerized billing/eligibility functions
#2107
Peoria, AZ
2107
8345 West Thunderbird Road
Suite B-107
Peoria, AZ 85381
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