Job Details

Technical Support Specialist January 30, 2025

14361682

Located in Texarkana, AR

Pay: $22/hour

Job Full Description

Position: Technical Support Specialist

Location: Texarkana, AR

Hours: M-F, 8am-5pm

Pay: $22/hr, DOE

Benefits: 

  • 401(k)
  • Dental insurance
  • Health insurance
  • Health savings account
  • Life insurance
  • Paid time off
  • Professional development assistance
  • Vision insurance

 

We are seeking a skilled and dedicated Technical Support Specialist to join our team. This role is responsible for providing information system administration, monitoring, technical support, and troubleshooting for our wide area network (WAN) across a six-county area, with primary operations in Texarkana, AR. The successful candidate will be proactive in ensuring network security, diagnosing and resolving technology issues, and delivering excellent support to end-users in a timely and efficient manner.

 

Job duties: 

  • Password resets
  • Basic software questions
  • Login issues
  • Troubleshooting general hardware and software issues with workstations and printers. 
  • Perform specialized services such as Information system administration and monitoring a wide area network, providing support to employees in a six county catchment area; with primary operations in Texarkana, AR.
  • Must have ability to work independently and as part of a team.
  • Ability to troubleshoot network connectivity, database administration, active directory and make hardware software repairs required.
  • Must be able to prioritize and multitask.

 

Texarkana, AR
1125
4323 Jefferson Avenue
Texarkana, AR 71854

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