Located in Inglewood, CA
Pay: $25
Job Full Description
Customer Service Representative / Shipping Clerk
Express Employment LAX is looking for a self-motivated Customer Service Representative for an aerospace supplies distributor in Inglewood. This position serves as a key point of contact ensuring exceptional service through timely communication, order management, and cross-departmental collaboration.
This role works closely with multiple departments—including Sales, Purchasing, Warehouse Operations, and Executive Management—to support daily operations and maintain customer satisfaction.
For consideration, please submit an online application at expresspros.com/laxca or email your resume with the job title at jobs.laxca@expresspros.com.
Hours: Monday – Friday, 7:30a-4p
Pay Rate: $25 Per Hour
Job Description for Customer Service Representative / Shipping Clerk:
- Answer and place phone calls with customers regarding order inquiries, shipment updates, and follow-up requests.
- Coordinate and adjust delivery schedules to meet customer needs.
- Process, match, and organize customer orders, purchase orders, and related documentation.
- Gather certifications and customer-requested documentation.
- Provide clerical and administrative support to multiple departments.
- File and maintain accurate customer and company records.
- Organize, retrieve, and move files or boxes weighing up to 15 pounds.
- Maintain accurate customer records using CRM/CSR software.
- Communicate effectively with internal departments to ensure timely order fulfillment.
Requirements for Customer Service Representative / Shipping Clerk:
- High school diploma or equivalent.
- Previous customer service experience preferred.
- Proficiency with Microsoft Office applications, including Word and Excel.
- Comfortable learning and navigating CRM/CSR software.
- Excellent interpersonal and verbal communication skills.
- Strong organizational and time-management abilities.
- Ability to prioritize multiple tasks in a fast-paced environment.
- Self-starter with a proactive attitude and strong initiative.
- Clear and legible handwriting for document completion when required.
- Ability to lift and move boxes weighing up to 15 pounds.
- S. citizenship is required due to work involving U.S. national defense programs.
- May be subject to background check and pre-employment drug screening.
For consideration, please apply online at https://www.expresspros.com/LaxCA/ . Then, for immediate interview, dial 310.340.7738 (Alicia-AI Recruiter).
We will consider all qualified applicants for employment, including those with criminal histories, in a manner consistent with state and local laws including the City of Los Angeles Fair Chance Initiative Hiring Ordinance.
LAX, CA
2837
13658 Hawthorne Boulevard
Suite 103
Hawthorne, CA 90250
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