SLB71
Located in Fairfield, CA
Pay: $24.00 - $29.00 DOE
Job Full Description
A trusted HVAC and Plumbing solutions provider in Fairfield, CA is looking for an Inside Sales Representative.
Position Summary:
The Inside Sales Representative is responsible for building and maintaining strong customer relationships, generating sales, and supporting the day-to-day operations of the sales team. This role will focus on providing excellent customer service, processing orders, and assisting contractors, technicians, and customers with product knowledge and availability.
Key Responsibilities:
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Handle incoming calls, emails, and walk-in customer inquiries related to HVAC and plumbing products and services.
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Provide product recommendations, pricing, and technical information to customers.
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Generate quotes, process orders, and ensure timely delivery of materials.
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Proactively follow up with customers to drive repeat business and maintain strong relationships.
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Collaborate with outside sales representatives to support ongoing projects and customer accounts.
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Stay up to date on new products, industry trends, and vendor offerings.
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Assist with inventory management, returns, and warranty processes as needed.
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Achieve sales goals by identifying opportunities to upsell or cross-sell products and services.
Qualifications:
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2+ years of experience in inside sales, customer service, or a related role (HVAC or plumbing industry experience preferred).
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Strong communication and interpersonal skills with the ability to build trust and rapport with customers.
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Knowledge of HVAC, plumbing, or mechanical systems is a plus.
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Proficiency in Microsoft Office Suite (Excel, Word, Outlook) and CRM or ERP systems.
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Detail-oriented with strong organizational and multitasking skills.
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Ability to work independently and in a team environment.
Pay Range: $24.00 - $29.00 DOE
To Apply: Please send over your resume to Jobs.VacavilleCA@ExpressPros.com
Vacaville, CA
1071
1411 Oliver Road
Suite 101
Fairfield, CA 94534
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