Located in West Sacramento, CA
Pay: $20+ DOE
Job Full Description
📌 Job Title: Dispatcher – Commercial Refrigeration & Restaurant Equipment
Location: West Sacramento, CA
Schedule: Full-time | Monday–Friday, with possible Saturdays | Overtime as needed
Pay: $20+ per hour, depending on experience
Industry: Commercial Refrigeration, Freezers, Ice Makers, Restaurant Equipment
Experience Required: Dispatcher experience REQUIRED and office experience
About the Company
Our client specializes in installing and servicing commercial refrigeration systems, freezers, coolers, ice makers, and restaurant equipment throughout Northern California and Nevada. They are growing and looking to add a dependable and detail-oriented Dispatcher to their West Sacramento office.
Position Summary
The Dispatcher is responsible for preparing daily schedules and dispatching Service Technicians to customer locations based on service needs, priority levels, and routing efficiency. This role requires strong communication skills, attention to detail, and the ability to work in a fast-paced environment.
Key Responsibilities
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Coordinate and dispatch Service Technicians based on customer needs, priorities, and established schedules
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Maintain daily scheduling and geographic routing for Northern CA and Nevada service areas
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Communicate with customers and technicians via phone, email, and text
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Log and update service requests in the ADA system
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Enter handwritten invoices and daily work orders into the system
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Collect and enter new customer information to set up accounts
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Track and log technician work orders in Excel
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Collaborate with staff to coordinate weekly parts runs
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Assist with obtaining and sending equipment quotes to customers
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Complete data entry tasks as assigned
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Maintain a positive and professional work environment
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Support additional office tasks and other duties as assigned
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Regular, punctual attendance; ability to work scheduled shifts, weekends, or extended hours when required
Qualifications & Competencies
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Dispatcher experience strongly preferred
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Proficiency in Microsoft Excel, Word, Outlook, and general internet use
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Strong verbal and written communication skills
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Ability to work professionally with customers and internal teams
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Basic office equipment knowledge (phones, scanner/copier, fax)
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Strong decision-making and problem-solving abilities
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Ability to multitask and meet deadlines in a fast-paced environment
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Positive team player with excellent customer service skills
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Ability to stay calm and effective during busy or stressful periods
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Quick learner and self-starter with minimal supervision needed
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Strong attention to detail and accuracy
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Basic math skills
📞 Interested?
Call the Woodland Express Employment Office today!
📍 (530) 668-9675
#Express3099
Woodland, CA
3099
250 West Main Street
Suite 202
Woodland, CA 95695
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