Located in Pueblo, CO
Pay: $DOE
Job Full Description
Position Summary
The Voucher Specialist administers the Housing choice voucher and State housing voucher program participants. As such
they are responsible for managing the eligibility, compliance, and ongoing support of housing assistance program
participants. Additionally, the Voucher Specialist conducts Housing Quality Standards (HQS) inspections, coordinates with
landlords, and ensures timely follow-up on failed inspections. They also assist with recertifications, maintain accurate client
records, and report data to meet regulatory and funding requirements, supporting the long-term success of program
participants.
Essential Job Responsibilities
Receive and review applications from potential program participants.
Interview applicants
Investigate & verify information received
Determine housing eligibility
Calculate annual income
Calculate resident rents and total payments in accordance with related regulations
Determine income allowances and deductions
Provide residents with relevant documentation
Coordinate with landlords to obtain and/or provide documents including leases, HAP contracts, and affordability
notifications.
Follow up on all failed Housing Quality Standards (HWS) inspections.
Ensure the landlord/owner is informed of failed items, tracking all due dates as they related to annual HQS
inspections.
Conduct Housing Quality Standards inspections on all assisted units.
Accurately enter data into client management software.
Prepare residents for continued eligibility.
Assist with completion of necessary documentation
Assist with recertification appointments
Report data in compliance with regulatory & NWSoCo standards on established timelines.
Possible reports include, but are not limited to: grantors, Federal, State and Local agencies, and NeighborWorks
America.
Maintain accurate records and files, ensuring information is organized and easily accessible for all areas of responsibility
and in compliance with regulatory agency and NWSoCo's standards.
Perform other duties as assigned.
Minimum Required Skills & Abilities
Ability to pass a Federal/State/County criminal background check.
Ability to communicate effectively with clients, stakeholders, community members, and coworkers.
Ability to serve as the cornerstone of NWSoCo's reputation.
Positive, professional demeanor and the ability to work well with staff and promote a positive image of NWSoCo
throughout the community.
Friendly, courteous, service-oriented and professional.
Excellent verbal and written communication skills.
Strong analytical skills.
Proficiency in Microsoft Office products and social media platforms.
Excellent organizational skills and attention to detail.
Ability to multi-task, prioritize tasks, and meet deadlines.
Ability to work independently and collaboratively.
Education, Experience, Licenses or Certifications
High School diploma or equivalent with minimum two years of similar experience.
Preferred: Experience working in Public Housing, Housing Choice Voucher program(s), other Federal Housing programs
or similar.
Physical Requirements
Position requires sitting for approximately 4-6 hours per day.
Position requires reaching and handling objects with hands and/or fingers, talking and seeing.
Must have manual dexterity to perform specific computer and electronic device functions for data entry.
Ability to communicate effectively, both orally and in writing with co-workers, clients, and others.
Must have visual acuity to read and comprehend written communication through computer, electronic devices and paper
means.
Frequently lift and/or move 10-40 pounds and occasionally lift and/or move 40+ pounds.
Occasionally squat, crouch, kneel, bend, push, pull, and/or reach above shoulder.
Ability to converse with others and to give, take and process information; extensive use of telephone; ability to hear
emergency alarm devices.
Pueblo, CO
2489
734 West 6th Street
Pueblo, CO 81003
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