Job Details

Collections Specialist (On Site) September 15, 2026

Located in Atlanta, GA

Pay: $17 - $17

Job Full Description

• Monitor the firm’s accounts receivable and identify overdue accounts.
• Contact customers with overdue accounts and attempt to either collect the overdue amount or negotiate a payment plan to collect it in installments.
• Use credit bureau data, post office information, internet searches, and other tools to try to locate customers who have moved or changed phone numbers.
• Maintain records of contacts and attempted contacts with delinquent account customers as well as records of any payments collected from the customer.
• Resolve customer issues and complaints concerning billing.
• Submit regular reports on the status of unpaid accounts and any repayment progress.

• Strong communication skills, both verbal and written
• Attention to detail and accuracy in data entry and account analysis
• Proficiency in math for account reconciliation purposes
• Familiarity with accounting software for billing and payment processing
• Ability to navigate challenging customer interactions with empathy and professionalism
• Experience in telemarketing or customer service; previous collections experience is a plus

Atlanta (Buckhead), GA
3138
3565 Piedmont Road
Building 4, Suite 205
Atlanta, GA 30305

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