Located in Atlanta, GA
Pay: 20
Job Full Description
Bilingual Customer Service Rep
Atlanta, GAContract: 60 days but possibility to extend
Pay: $20/hrSchedule: In-office, Monday–Friday, 11:00 AM – 7:30 PM
Our client is seeking a Bilingual Member Customer Service Rep to support a special outreach project focused on conducting annual health surveys. This role involves engaging with members over the phone in a high-volume call center environment, ensuring a professional and courteous experience while collecting important health-related information.
Responsibilities:
Make outbound calls to members to conduct annual health surveys
Answer inbound calls as needed via an automated phone system
Accurately document survey responses and member interactions
Communicate clearly and professionally with members and team members
Maintain confidentiality and adhere to data privacy standards
Perform other duties as assigned
Qualifications:
Bilingual in English and Spanish
Strong communication and customer service skills
Professional, positive, and courteous demeanor
High School Diploma or equivalent
1–2 years of call center experience required
Experience in healthcare or survey-based roles preferred
Comfortable navigating multiple computer systems
Atlanta (Buckhead), GA
3138
3565 Piedmont Road
Building 4, Suite 205
Atlanta, GA 30305
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