Located in Atlanta, GA
Pay: 25
Job Full Description
Back Office Administrator / Project Coordinator
Location: Atlanta, GA (On-Site)Schedule: Monday – Friday, 8:00 AM – 4:00 PMPay Rate: $25/hr-$30/hrDuration: 4-Month Contract with Potential for Permanent Hire
Position Overview
Our client is seeking a highly organized and customer-focused Back Office Administrator / Project Coordinator to support sales operations, customer onboarding, service delivery, and administrative functions. This role is ideal for a professional who thrives in a fast-paced environment, enjoys coordinating multiple moving parts, and has strong experience working with cloud-based ERP and CRM platforms.
The successful candidate will play a key role in ensuring customers receive a seamless experience from order creation through project completion while helping the organization exceed service delivery expectations and SLAs.
Key Responsibilities
Sales Order & Service Delivery Support
Generate, process, and track sales and warranty orders.
Support the creation and delivery of customer orders.
Monitor project timelines and ensure service delivery milestones are met.
Submit completed orders for billing and maintain accurate documentation.
Customer Onboarding & Project Coordination
Coordinate and manage customer onboarding activities.
Schedule services with third-party vendors.
Collaborate with internal technical teams to ensure installations and service deliverables are completed on schedule.
Conduct quality assurance follow-up with customers after project completion.
Communicate project updates and timelines to customers and internal stakeholders.
Vendor & Administrative Support
Maintain customer, vendor, and contract information within CRM and ERP systems.
Manage vendor contracts, purchase order requests, and accounts payable approvals.
Provide general sales support and back-office administrative assistance.
Draft, edit, and distribute professional business communications.
Ensure accurate recordkeeping and compliance with company processes.
Required Qualifications
Experience
Minimum 4 years of customer-facing back-office administration, client services, or business administration experience.
Minimum 4 years of hands-on experience using cloud-based ERP or CRM software, such as: NetSuite, Microsoft Dynamics, Salesforce, SAP, Zoho One
Minimum 4 years of professional business writing and client communication experience, including drafting and editing business correspondence.
Minimum 2 years of project coordination, service delivery management, or related experience.
Education
Associate Degree in Business Administration or a related field OR
Minimum 6 years of business administration experience in lieu of a degree.
Atlanta (Buckhead), GA
3138
3565 Piedmont Road
Building 4, Suite 205
Atlanta, GA 30305
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