Job Details

Level 2 Desktop Support July 16, 2025

Located in Spring Grove, IL

Pay: $24-26/hr

Job Full Description

Level 2 Desktop Support 

 

Location: Spring Grove, IL

 

Hours: 8:00 AM - 5:00 PM

 

Are you a tech-savvy multitasker with a knack for organization?

We're on the lookout for a dynamic IT Coordinator to join our vibrant team. If you thrive in a fast-paced environment, have a keen eye for detail, and possess excellent communication skills, we want to hear from you!

 

Why You'll Love Working With Us:

  • Innovative Environment: Be part of a forward-thinking team that values creativity and innovation.
  • Career Growth: Opportunities for professional development and career advancement.
  • Supportive Team: Work with a collaborative and supportive group of professionals.
  • Long-Term Stability: Once hired, you become a permanent employee of our company, ensuring job security and growth.

Your Key Responsibilities:

  • Support SAAS
  • Experience with Ignition is preferred (not required)
  • Analyze and resolve service desk tickets
  • Ensure compliance with IT policies and procedures
  • Perform service repairs and manage software licenses
  • Send out monthly invoices and publish IT activity reports
  • Take detailed meeting minutes

What We're Looking For:

  • High school diploma or GED required; college degree preferred
  • Excellent interpersonal, communication, and follow-up skills
  • Ability to stay productive and professional under pressure
  • Proficiency in PowerPoint and Excel
  • Experience in IT service desk or project administrative roles is a must

Four Ways To Apply for this position: (pick one)

  • Email your resume to chris.gustafson@expresspros.com
  • Apply online and submit the application to the North Kane County, IL location
  • Call or text Chris at 815 479 4545
  • Visit our office at 750 S 8th Street, West Dundee, IL (we take walk-ins Monday – Friday between 9 AM and 3 PM)

#1726OS

Crystal Lake, IL
1726
580 East Terra Cotta Avenue
Crystal Lake, IL 60014

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