Job Title: IT Help Desk Support Technician
City and State: Crystal Lake, IL
Pay Rate: $25.00-$30.00/hour
Schedule/Shift: Monday-Friday, 8:00 AM-4:00 PM
Employment Type: Temporary (3+ Months)
Summary:
Our client is seeking a temporary IT Help Desk Support Technician for an assignment expected to last 3+ months. This individual will provide technical support to employees across the organization, troubleshooting hardware and software issues, supporting network and communication systems, and ensuring technology-related requests are resolved in a timely and professional manner.
Responsibilities:
- Troubleshoot and resolve software, hardware, and information systems issues for end users.
- Install, upgrade, patch, and maintain operating systems and software applications.
- Support and maintain desktops, laptops, tablets, servers, VoIP phones, and other technology equipment.
- Assist with basic network support, including switches, routers, wireless networking, and connectivity issues.
- Coordinate with third-party vendors to support, configure, and maintain hardware and software solutions.
Qualifications:
- Previous experience in an IT Help Desk, Desktop Support, or Technical Support role.
- Strong knowledge of Windows operating systems, hardware troubleshooting, and software support.
- Familiarity with networking fundamentals, including switches, routers, wireless networking, and TCP/IP.
- Experience supporting VoIP phone systems, mobile devices, and end-user technology.
- Strong communication, customer service, and problem-solving skills.
Benefits:
- Medical Plan
- Dental Plan
- Vision/Eyewear plan
- IL Paid Leave Hours
- 401k
- Life insurance
- Prescription drug reimbursement
- Short-term disability
- Referral bonuses
Four Ways To Apply for this position: (pick one)
- Email your resume to crystallakeil@expresspros.com
- Apply online and submit the application to the Crystal Lake, IL location
- Call or text at 815-788-8556
- Visit our office at 580 E. Terra Cotta Ave. Crystal Lake, IL 60014 or 750 S. 8th St. West Dundee, IL 60118
About Express Employment Professionals:
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