Job Description:We are seeking a Hearing Aid Office Associate to join a locally owned and operated company in Evansville, IN that specializes in hearing solutions. This role is ideal for someone with strong customer service and administrative skills, who is patient, friendly, and comfortable working with clients who are hard of hearing. The ideal candidate will help clients navigate hearing aid technology and provide clear, supportive guidance to ensure a positive experience. Schedule: Full-time, Monday – Friday, standard business hours Key Responsibilities: Greet and assist clients in a professional, friendly, and patient manner Guide clients in using hearing aids and related technology, providing clear explanations and demonstrations Provide excellent customer service to all clients, with a focus on patience and understanding for those new to technology Perform general administrative duties, including scheduling appointments, answering phone calls, and maintaining client records Assist with billing, insurance verification, and order processing as needed Maintain a clean, organized, and welcoming office environment Collaborate with the audiology team to ensure client satisfaction and follow-up support Qualifications: Previous customer service or administrative experience preferred Strong interpersonal skills, with a friendly and patient demeanor Comfortable working with older adults and individuals with hearing challenges Tech-savvy and able to explain technology in simple, easy-to-understand terms Strong organizational and time management skills Ability to maintain confidentiality and professionalism at all times Interview Right Now! About Express Employment Professionals:Express can help you find the type of job that is a perfect fit for your needs and abilities, and you will never pay a fee for our services and support. Whether you’re looking for a full-time position, part-time work, or a more flexible schedule, Express can place you in a wide range of jobs that meet your employment goals, including Administrative, Industrial, and Professional positions. Let us help you today! For more information, please visit our website www.ExpressPros.com/EvansvilleIN. Benefits Available to Eligible Express Associates: Medical/Dental/Vision Plan Direct Deposit 401(k) Retirement Savings Plan Life Insurance Prescription Drug Reimbursement Scholarship Program Short-Term Disability Job ID: #3251OS