Located in Fort Wayne, IN
Job Full Description
Express Employment Professionals is seeking a Call Center Specialist to join a growing company in the Fort Wayne area. This role is perfect for someone who enjoys helping people, thrives in a fast-paced environment, and delivers excellent customer service with every call.
What you’ll do:
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Handle inbound and outbound calls professionally and efficiently
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Assist customers with inquiries, orders, and service requests
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Document call details accurately in the system
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Resolve issues and escalate as needed to ensure customer satisfaction
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Meet performance goals while maintaining quality service standards
Requirements:
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Previous call center or customer service experience preferred
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Strong communication and active listening skills
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Ability to multitask and navigate computer systems while on calls
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Professional, positive, and team-oriented attitude
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Must pass background check and drug screen
Why you’ll love it:
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Competitive pay and opportunities for performance incentives
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Supportive, fun, and professional work environment
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Growth potential with a company that values people and service
Apply today at www.expresspros.com/fortwayneIN
Fort Wayne, IN
3417
4705 Illinois Road
Suite 101
Fort Wayne, IN 46804
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