Located in Easton, MD
Pay: $18 - $23/hr
Job Full Description
Express is a full service staffing and recruiting firm with an international presence and local ownership. Our location services the Delmarva Peninsula from Chestertown, MD to Wallops Island, VA, and Bay to Ocean. We assist local companies in hiring qualified individuals for their openings in office, commercial, industrial, and medical settings, including temporary, evaluation hire and direct hire placements. Expand your search with Express!
Our client is seeking Load Coordinator/Dispatcher!
The Load Coordinator / Dispatcher is responsible for coordinating and managing freight shipments from pickup through delivery while ensuring excellent customer service, operational accuracy, and strong shipment profitability.
Key Responsibilities
- Coordinate shipments from pickup through final delivery
- Secure qualified carriers and negotiate competitive rates while maintaining profitability
- Dispatch freight and communicate shipment details clearly to carriers and drivers
- Monitor shipments throughout transit and provide timely updates to customers and internal teams
- Maintain constant communication with drivers, dispatchers, warehouses, and customers
- Proactively identify and resolve service issues, delays, and operational problems
- Schedule pickup and delivery appointments as needed
- Ensure all shipment information, notes, and updates are entered accurately into the TMS
- Collect PODs and ensure shipment documentation is completed properly
- Work closely with carrier compliance to onboard and approve new carriers when needed
Skills & Qualifications
- Strong multitasking and organizational skills
- Excellent verbal and written communication
- Strong negotiation and problem-solving abilities
- Ability to work with urgency while maintaining accuracy
- Ability to remain professional and composed under pressure
- Strong customer service and relationship-building skills
- Ability to adapt quickly in a fast-moving environment
- Experience in transportation, logistics, dispatching, or freight brokerage preferred
Work Environment & Expectations
This role is not a traditional 9–5 administrative position. Transportation and logistics is a fast-moving industry that requires urgency, responsiveness, adaptability, and the ability to think critically under pressure.
This position involves high call and email volume, tight deadlines, constant follow-up, and occasional after-hours communication when operational issues arise.
Interested? Give us a call TODAY -(410) 820-8888 or (410) 860-8888!
We also accept applications in the office or online at www.ExpressPros.com. Resumes are okay too! You can email one to our Easton or Salisbury office.
Not looking, but know someone who is? We offer referral bonuses! Help your friends and family while you also help yourself!
Easton, MD
2400
29466 Pintail Drive
Unit 1
Easton, MD 21601
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